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SERVICES

Whether you are at the beginning of the journey and looking for support and guidance or already making progress with process & technology we have a range of services from a wide array of skill sets.

 

MaxLogic provide consulting and support around the following areas.

Business Process

BUSINESS PROCESS

We provide a streamlined experience that will lead people through the processes of their organisation with ease. From work management, inventory control through to purchase to pay we provide a service that ensures our clients are put on the "Happy path".

Implementations

IMPLEMENTATIONS

We aid with the definition, design, integration, configuration & delivery of your software requirements. Our team has a successful track record of implementing software across a variety of sectors. We have a comprehensive understanding of the issues and opportunities concerning Enterprise Asset Management including upgrade & migration projects which makes us the right fit to help and facilitate such engagements.

Support

SUPPORT

We offer our clients an evergreen support package. Just like the example of the plant that retains green leaves throughout the year, our support contracts are built to stand the test of time.

 

With our proactive approach, we ensure your users get what they need, your application stays healthy and you are able to respond to emerging opportunities. Whether On-Premise, private cloud or looking for a managed service, we have a range of different support service packages all made accessible via our gateway the MaxLogic Customer Portal.

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As part of our Customer Portal Support offering, we can provide application performance services designed to work in real-time with your business operations.

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Through a range of monitoring tools, we provide flexible, dynamic server monitoring. Think of it as a performance dashboard with X-ray vision.

Knowledge Sharing

KNOWLEDGE SHARING

With many years of experience in implementations, upgrades, and support, our team brings together technical and functional knowledge with rich industry expertise to deliver complete, end-user training courses that guarantee you get the most out of your people, process and applications.

Maximo Licensing

SOFTWARE LICENSING

Here at MaxLogic we know Software licensing can be complex and our job is to make it easy. Our Business Partner status with various vendors means we can offer you access to the best deals on licensing and renewals through our valued relationships.

 

We take the stress out of managing licensing and provide reports and escalations to ensure you are always in control without you worrying about compliance. 

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